How to Merge Teams
Representatives on the same StriveScan team can scan at the same unlocked fairs, share Fair Credits, and view scans and Missed Connection data from all of the team's past events.
Merging Teams
Colleagues on separate StriveScan teams can combine their teams by merging teams. An Admin user on one team should send an invitation to an Admin user on the other team in order to join teams together.
Once logged into the StriveScan website, an Admin user can select Team Members from the left side. Then, they enter the email address of the colleague they would like to merge onto their team, select their permission level, and send the invitation.
Only Admin users have permission to send merge invitations and accept merge invitations. For more information on Admin users, see User Permissions.
Accepting the Invitation to Merge
The next time the invited colleague logs into their account on our website, they'll be prompted to merge their team into the main team. All of the credits, fairs, and scans from all team members will transfer with them. They will adopt the main team's institution profile.
Symptoms of having two separate teams:
- You may be reviewing the Team Members page and not see someone listed
- You thought your team had credits, but you’re not seeing them in your account
- Someone else unlocked a fair, but it is not unlocked for you
- Some users' scan data is being uploaded to your CRM, but not all